Name: Gender: I.C. Number: Date of Birth: Place of Birth: Current Resident: Citizenship: Marital Status: Ethnic:

Chow Woan Yun Female 780211-14-5788 11th February 1978 Kuala Lumpur, Malaysia Malaysia Malaysia Single Chinese

Academic Achievement

 

Secondary Education (1990 – 1996)

 

Sekolah Menengah Seaport – Petaling Jaya, Selangor, Malaysia

Examination: PMR (Lower Secondary Examination) (1994)

Examination: SPM (Malaysia Education Certificate) (1996)

 

 

Tertiary Education 

Kolej Damansara Utama (1997 – 1998) – Petaling Jaya, Selangor, Malaysia

Examination: University of London Advance “A” Level

 

Monash University (1998 – 2001) – Clayton, Victoria, Australia

Qualification: Bachelor of Science (Biotechnology)

 

Past Working Experience 

Company: Fuji Xerox Asia Pacific Pte Ltd – PJ Head Quarter

Company Background: A well known foreign based organization that in involved providing document solutions for customer, in the area of editing, copying, printing, or transmitting information.

Dec 1998 – Feb 1999

Telemarketing – Finance Department

Responsibilities: Calling up customer renting Fuji Xerox copier for their machines meter reading

 

Telemarketing – Software Development Department

Responsibilities: Calling up customer from both IS and IT departments and explain to them about a newly launched software. Inviting them to come for a demonstration.

 

Customer Administration Assistant – Kuala Lumpur Branch

Responsibilities: Helping sale executives with their proposal typing, picking up telephone calls, ensure maximum communication between Managers and executives.

  

Dec 1999 – Feb 2000

 

Customer Administration Assistant – Petaling Jaya Sales

Customer Administration Assistant – General Account

 

Responsibilities: Attending to customer needs, ensuring maximum customers’ satisfaction. Helping sales executives and manager with their proposal and general typing needs. Ensuring maximum level of communication among sales executives and district manager. Follow-up daily machine delivery schedules.

 

Nov 2000 – Feb 2001 

Customer Administration Assistant – Petaling Jaya Sales

Responsibilities: Attending to customer needs, ensuring maximum customers’ satisfaction. Helping sales executives and manager with their proposal and general typing needs. Ensuring maximum level of communication among sales executives and district manager. Follow-up daily machine delivery schedules.  

 

Company: Biotech Medical Corporation Sdn Bhd - Shah Alam PJ

Company Background: Trading company largely involved in marketing medical equipments as well as scientific products. Representing labels such as ABX France (Hematology & Clinical Chemistry), Becton Dickinson (BD - microbiology products), Sakura Finetek Japan Co., LTD (Histological Products), Cytyc ThinPrep (Cytology), Dynal (Cell Separation Products, Tissue Typing, etc).

September 2001 - Now

Product Specialist

Responsibilities: Assist in marketing products represented by the company to customers in medical area. Attending to customers enquiries as well as preparing quotation.  Always prepared to explain products' specifications when customers are in doubt. Covering part of the Central Region Customers and also customers from Northern Region.

 

Personal Skill

• English Language Examination: University of Cambridge “O” level – Grade B  (Four) Also known as 1119 English examination.

• Basic Computer Knowledge – Using both window applications and Microsoft Office Tools.

• Internet Knowledge – Capable of going to the Internet and search for materials.

• Website design – Using basic HTML knowledge and Microsoft FrontPage applications.

• Team player, able to work together as a team.

 

 

Club and Societies:

 

Secondary School: Active member of Red Crescent Societies, and the Prefectorial Board.

College Level: Member of the KLCC section Leo Club member

University Level: Malaysia Club and Chong Hwa Cultural Club member

 

 

Hobbies:

 

Reading, swimming, balloon twisting.

 

 

Others:

 

Joined the Lion Club Youth Exchange Program on 1997 to Okayama, Japan for 5 weeks. Was able to experience the exotic Japanese culture and understand the livings of Japanese better.

 

 

Reference:

 

Richard Tong Sing Wa

District Sales Manager

Fuji Xerox Pte Ltd

No.10, Jalan Bersatu 13/10,

46200 Petaling Jaya,

Selangor

Phone 03 7957 8877

E-mail: richard.tong@mys.xerox.com.

 

Dr. Alan L. Chaffee

Senior Lecturer

Room 208N, Chemistry Building 23

Monash University

Wellington Road,

Clayton VIC 3168

Australia

Phone +61 3 9905 4626

E-mail a.chaffee@sci.monash.edu.au